Emergency Services

In the event of a life-threatening emergency, please dial 9-1-1

LIFENET 24-Hour Crisis Hotline:
(800) 543-3638 (800-LIFENET)

LifeNet is New York City's free, confidential crisis, information and referral hotline for anyone seeking help for mental health and/or substance abuse issues, available 24 hours a day/7 days a week LifeNet is staffed by trained mental health professionals who can help assess your situation and provide you with appropriate referrals.

Administration for Children’s Services Child Abuse Hotline: (800) 342-3720
Reports of child abuse and neglect can be made 24 hours a day, 7 days a week.

Safe Horizon Domestic Violence Crisis Hotline:
(800) 621-HOPE (4673)

You can call Safe Horizon’s hotlines 24 hours a day, 7 days a week. The calls are free, and counselors are able to help you no matter what language you speak. Counselors provide crisis counseling, safety planning, assistance with finding shelter, referrals to Safe Horizon programs or other organizations, advocacy with the police, and other crucial services.

RAINN-Rape, Abuse, and Incest National Network Sexual Assault Hotline: (800) 656-HOPE (4673)
At any given moment, more than 1,100 trained volunteers are on duty and available to help victims at RAINN-affiliated crisis centers across the country.

Adult Protective Services (APS) Referral Hotline: (212) 630-1853
Adult Protective Services (APS) is a program that arranges for services and support for physically and/or mentally impaired adults who are at risk of harm. Prospective clients may be referred by anyone.  When making a referral to the APS Central Intake Unit, the caller should be prepared with the following information, which will enable APS to determine whether the individual referred appears eligible for services:

  • Name, address and phone number of person referred
  • Names of family or other contact persons
  • Identification of the risk factor(s) that are present

Abandoned Infant Protection Act: (866) 505-SAFE (7233)
Under the Abandoned Infant Protection Act, parents, guardians, or other legally responsible persons who are unable to care for their newborn infants may anonymously and safely leave their infant in the care of a responsible person at a hospital, police station, fire station or a responsible person at another safe location.


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